MIQO.IO USER AGREEMENT

1. INTRODUCTION

This User Agreement ("Agreement") is entered into between Miqo Limited, trading as miqo ("miqo", "we", "us", or "our"), and any individual or entity ("you", "your", or "User") that accesses or uses the miqo.io platform (the "Platform"). This Agreement governs your use of the Platform as either a Buyer or Seller. miqo may provide services directly to users.

2. USE OF THE PLATFORM

  • a) Account Creation: You may create a free account on the Platform. By doing so, you agree to comply with this Agreement and any policies we publish.
  • b) User Types: The Platform connects Buyers and Sellers for the provision and purchase of businesses.
  • c) Escrow Payments: Payments for services are made through a third-party escrow solution integrated with the Platform. Funds are held until services are completed and approved by the Buyer.
  • d) When using the Marketplace to buy or sell a business, miqo is not a party to the transaction. Buyers and Sellers contract directly with each other and use the Platform solely as a facilitator.
  • e) When purchasing services directly from miqo, you contract with miqo on the terms set out herein.
  • f) You may use the Platform only for lawful purposes and in accordance with this Agreement. miqo reserves the right to suspend or terminate access for any conduct that, in our sole discretion, violates this Agreement or harms other users or the integrity of the Platform.

3. FEES AND PAYMENTS

  • a) miqo may offer paid services directly to users, such as enhanced listing visibility, promotional features, or support services. Fees for such services will be clearly communicated prior to purchase and are payable directly to miqo. All fees paid to miqo are non-refundable unless otherwise specified.
  • b) Transactions for the sale or purchase of businesses via the Marketplace are processed through an escrow provider integrated with the Platform. miqo does not receive or control funds held in escrow and is not a party to the transaction between Buyer and Seller. Release of funds from escrow is subject to the terms agreed between the Buyer and Seller, and miqo accepts no liability for the release, delay, or return of escrowed funds.
  • c) You are responsible for determining and paying any applicable taxes (including VAT) arising from your use of the Platform, including those related to payments received or made via the Platform.

4. USER CONDUCT

  • a) You agree not to misuse the Platform, including by posting false information, engaging in harassment, or violating laws.
  • b) Sellers must ensure that listings and profiles are accurate, not misleading, and comply with applicable laws.
  • c) miqo may suspend or terminate accounts for violations of this Agreement or harmful conduct.

5. DATA PRIVACY

  • a) Data Collection and Use: miqo will collect and process personal data in accordance with its Privacy Policy.
  • b) Data Rights: You have rights over your personal data. Subject to applicable law, you have the right to:
    • i. Access your personal data and request a copy;
    • ii. Rectify inaccurate or incomplete data;
    • iii. Request erasure of your data where there is no legal or operational reason for us to continue processing it;
    • iv. Restrict processing in certain circumstances;
    • v. Object to processing based on legitimate interests or direct marketing;
    • vi. Port your data to another service provided where technically feasible.

To exercise these rights, you may contact us at info@miqo.io. We will respond to all data rights requests in accordance with our obligations under applicable data protection laws. For more information, please refer to our Privacy Policy.

6. INTELLECTUAL PROPERTY

  • a) All intellectual property in the Platform remains the property of Miqo or its licensors. You may not use, copy, or reproduce any content without permission.
  • b) By uploading or posting content (including listings, profiles, and feedback) to the Platform, you grant miqo a worldwide, non-exclusive, royalty-free licence to use, display, reproduce, and distribute such content solely for operating and marketing the Platform.

7. LIABILITY AND INDEMNITY

  • a) Platform Role: miqo provides the Platform to facilitate introductions and transactions between Buyers and Sellers. miqo is not a party to any contract between users for the sale or purchase of businesses, and does not control or guarantee any aspect of such transactions.
  • b) Direct Services: To the extent miqo provides any paid services directly to you (e.g. account management, advertising, or platform tools), miqo’s total liability in connection with those services shall be limited to the total amount you paid to miqo for such services in the 12 months preceding the claim.
  • c) Marketplace Transactions: miqo shall have no liability in connection with any transaction conducted through the Marketplace, including but not limited to the accuracy of listings, the conduct of users, the completion of transactions, or any losses arising from escrow arrangements or user breaches.
  • d) Exclusions: miqo shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profit or business interruption, even if advised of the possibility.
  • e) Indemnity: You agree to indemnify and hold harmless miqo against all claims, damages, losses, liabilities and costs arising out of your use of the Platform, breach of this Agreement, or violation of any law or third-party rights.

8. TERMINATION

Either party may terminate this Agreement at any time by providing written notice. Upon termination, outstanding transactions and obligations must be settled.

9. GOVERNING LAW AND JURISDICTION

  • a) This Agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.
  • b) If you are a business user, you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.
  • c) If you are a consumer user, you may be entitled to bring proceedings in your local jurisdiction under applicable consumer protection laws. Nothing in this clause affects your statutory rights.

10. MISCELLANEOUS

  • a) Entire Agreement: This Agreement constitutes the entire agreement between you and miqo.
  • b) Amendments: Any amendments must be in writing and agreed by both parties.
  • c) No Waiver: Failure to enforce any right does not constitute a waiver.
  • d) If any provision of this Agreement is found to be invalid or unenforceable, the remainder shall remain in full force.
  • e) miqo may assign this Agreement without your consent; users may not assign without consent.
  • f) Neither party shall be liable for failure or delay caused by events beyond its reasonable control.

11. DISPUTE RESOLUTION BETWEEN USERS

  • a) miqo is not a party to any contract between Buyers and Sellers using the Platform. While we may, at our discretion, offer tools or assistance to facilitate dispute resolution, we do not guarantee resolution, and we are not liable for any failure by a user to perform their obligations.
  • b) Users are encouraged to communicate directly and resolve disputes in good faith.

12. ESCROW DISCLAIMER

miqo does not operate the escrow account and is not liable for any issues arising from the release or withholding of escrowed funds.

13. COMPLAINTS AND CONTACT

If you wish to make a complaint or report a concern regarding a user, listing, or interaction on the Platform, please contact us at: info@miqo.io. We take misuse of the Platform seriously and will review concerns in accordance with our internal policies.

14. CHANGES TO THIS AGREEMENT

  • a) We may update this Agreement from time to time to reflect changes in our services, legal requirements, or business practices. We will provide reasonable notice of any material changes, either by email or via a notification on the Platform.
  • b) Continued use of the Platform after changes have been notified will constitute your acceptance of the updated Agreement. If you do not agree with the updated terms, you should cease using the Platform.

Both parties acknowledge that they have read, understood, and agree to be bound by this agreement.

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